Conduent Senior Business Analyst (Remote in Romania) in Lasi, Romania

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. The Senior Business Analyst is responsible for: Leading operational support for transitions and change implementations (Business requirement, Training, Testing, Critical Care, etc.). Supporting analysis of HR Administrative processes end to end; Creating automatized process flows and automating existing projects using PowerApps and Power BI; Analyzing requested changes for HR Processes and defining solutions; Documenting process changes to our processes, workbooks, user guides, and job aids; Delivering training (change requests, transitions); Updating/ Implementing all changes required to processes and/or systems; Monitoring through random checks the implementation of the process changes; Defining requirements for process changes, anticipating the impact, and working closely with all parties to implement them; Preparing and executing test scenarios depending on the type of changes; Collaborating with the client, the Service Representatives, and Team Leads to identify the team’s needs and offer the best support. The ideal candidate: At least 1 year experience within Conduent; Preferably has experience in Transitions/ Project Management Knowledge of Excel/ Power BI /Power Apps; Data Review/Statistical Analysis skills; A detail-oriented approach and will be capable of delivering a high level of accuracy; Advanced Microsoft Excel skills; Knowledge of Excel Macros is a plus; Knowledge in HR Admin processes, Benefits, and Contact center outsourcing is a plus; Understand Tool Configuration such as CCM, SNOW, or any ticketing tool Knowledge of HRS tools like SAP, SuccessFactors, Workday, or others; Excellent command of the English language, both written and verbal; Demonstrated innovation and improvement initiatives; Good time management and prioritization skills; What we offer: Attractive salary; Permanent contract; Remote work model; Full-time Monday to Friday (without night shifts); Good opportunities to develop a professional career; Access to comprehensive learning, training, and development via our extensive Global learning platform. Opportunity to apply for external professional training and courses that can be co-financed by Conduent. Global Company, working in an international diverse and inclusive environment. And our attractive extras for all our Associates: Private medical insurance coverage; Free access to the Bookster library; Meal tickets; Referral bonuses for new hires recommended by you. Why Join Us? Innovative Work Environment: Be part of a team that values creativity and fosters an environment where your ideas can flourish. Career Growth Opportunities: We invest in our team's development, providing avenues for career progression and skill enhancement. Impactful Contributions: Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization. Recognition as a Most Loved Workplace®: Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers. Internal Talent Development: Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool. Long-Term Career Building: Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form ( . You may also click here to access Conduent's ADAAA Accommodation Policy ( . At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Source link Apply tot his job