Automotive Customer Service Representatives

3350 Boston Road, Bronx, NY 10469 BDC Sales Representative Pay Range: $55,000 to $100,000 Great Benefits! Prior Experience in BDC, Call Center, or Customer-facing Roles is Required Join one of the Bronx's leading automotive dealerships and help connect customers with vehicles they’ll love. City World Hyundai is seeking a motivated, personable BDC Sales Representative to support our Business Development Center. In this key frontline role, you'll be responsible for handling inbound/outbound calls, scheduling appointments, and delivering a first-class experience that sets the tone for our showroom. If you're passionate about customer service, driven by performance, and ready to grow, we want to hear from you. Ready to Drive Your Career Forward? Apply today and discover what sets City World Hyundai apart. We look forward to welcoming you to our team. Why Work for City World Hyundai? • Big Opportunity: We’re not just a dealership, we’re a trusted fixture in the Bronx community, known for our excellent service and customer satisfaction. • Growth-Driven Culture: Whether you’re starting your career or looking to advance, we offer the tools and environment to support your personal and professional development. • Supportive Team Environment: Work alongside seasoned professionals who want you to succeed. We celebrate wins, learn from challenges, and keep morale high. • Competitive Pay & Perks: Earn a strong base with performance-based bonuses, plus access to benefits like health coverage, paid time off, and dealership discounts. We Offer: • Pay range $55,000 - $100,000 • Health, dental and vision insurance • 401(k) • Paid vacation and holidays • Career advancement opportunities Responsibilities – BDC Representative: • Respond to phone and internet inquiries promptly and professionally • Schedule appointments that lead to showroom visits and sales opportunities • Collaborate closely with the sales team to ensure smooth hand-offs and follow-through • Track communications and updates using CRM tools • Meet and exceed daily/weekly call and appointment goals Qualifications – BDC Representative: • Prior experience in BDC, call center, or customer-facing roles is required • Excellent phone etiquette and written communication skills • Reliable, organized, and goal-oriented • Bilingual in English and Spanish is a plus • Automotive industry knowledge is a bonus, but not required • Please upload your resume. Completing the online assessment will grant you priority consideration! • Must be authorized to work in the U.S. without sponsorship and be a current resident. • Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. Apply tot his job