Administrative / Executive Assistant | GumGum |...

Remote Full-time
Full job description About Us: We are looking for an experienced Executive Assistant to join our team! Our company is on a breakout trajectory with an abundance of growth and development opportunities. We allow you a chance to gain experience you would likely, not be afforded in larger organizations or government agencies. About the Role We are looking for a team player with strong attention to detail who thrives in supporting others. The successful candidate will be primarily responsible for performing a variety of administrative and clerical tasks. Secondary responsibilities will include accounts receivable and collections tasks as needed. Executive / Administrative Assistant Responsibilities Include: Performs clerical and administrative tasks including making calls, drafting letters, memos, invoices, timesheets, and attendance reports, and other documents Performs office tasks including maintaining records, and performing basic bookkeeping Manages training programs and obtains credentials for attendees Maintains client accounts on Zoho CRM and records of client interactions with details of inquiries, complaints, or comments. Create sales proposals and supporting materials as needed Accounts receivable and collections support as needed – including processing payments, resolving outstanding payments, tracking, and reconciling ledger Accounts Receivable & Collections Responsibilities Include: Creates and sends out new client welcome packets Responsible for daily tracking and calls to resolve outstanding payment and data collection issues and generates weekly aging reports Manages and ensures meeting monthly cash flow goal Reconciles AR ledger to ensure that all payments are accounted for Process ACH and credit card payments Qualifications Minimum 3 years of experience in client relations, administrative support, billing, and collection Strong communication skills Service-oriented and able to resolve client grievances. Ability to multi-task, prioritize, and manage time effectively. Excellent organizational skills and attention to detail. Extensive knowledge of office administration, clerical procedures, and recordkeeping systems. Technical Skills Familiarity with CRM systems and practices Extremely proficient with Microsoft Office Suite, especially Excel, Word, PowerPoint Experience with QuickBooks (minimum 3 years) Compensation and Benefits Bonus opportunities – up to $3000 per year based on job performance and meeting preset goals 401(k) with company match Health, Vision and Dental insurance Paid time off Overtime is available Job Type: Full-time/Pat-time Pay: From $31.00 – 42.00 Per Hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance Schedule: Monday to Friday Experience: Microsoft Powerpoint: 2-3 years (Preferred) Microsoft Word: 2-3 years (Required) Microsoft Excel: 2-4 years (Required) Work Location: Remote
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